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ERP Project Terminology

TermAcronym ExpandedDefinition
ATSApplicant Tracking SystemA user interface or web page that gives a current summary, usually in graphic, easy-to-read form, of key information relating to progress and performance, especially of a business or website.
Business AnalyticsRefers to all the methods and techniques that are used by an organization to measure performance.
BIBusiness IntelligenceThe methods and technologies that gather, store, report, and analyze business data to help people make business decisions.
ChatbotA computer program designed to simulate conversation with human users, especially over the internet.
CRMCustomer Relationship ManagementCustomer relationship management, denoting strategies and software that enable a company to organize and optimize its customer relations.
DashboardA user interface or web page that gives a current summary, usually in graphic, easy-to-read form, of key information relating to progress and performance, especially of a business or website.
ERPEnterprise Resource PlanningThe management of all the information and resources involved in the operations of an organization or business by means of an integrated computer system.
Ethical AIEthical Artificial IntelligenceArtificial intelligence that adheres to well-defined ethical guidelines regarding fundamental values, including such things as individual rights, privacy, non-discrimination, and non-manipulation.
GamificationThe application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) to other areas of activity, typically as an online marketing technique to encourage engagement with a product or service.
Gig EconomyAn economic sector consisting of part-time, temporary, and freelance jobs.
HCMHuman Capital ManagementHuman Capital Management (HCM) is defined as a set of practices for human resource management, with the goal of achieving organizational competency for workforce acquisition, management and optimization.
IAMIdentity Access ManagementThe process used in businesses and organizations to grant or deny employees and others authorization to secure systems.
IDEIntegrated Development EnvironmentA software application providing comprehensive facilities for software development. An IDE typically includes a source code editor, build automation tools, and a debugger.
IoTInternet of ThingsThe interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.
KPIKey Performance IndicatorA quantifiable measure used to evaluate the success of an organization, employee, etc. in meeting objectives for performance.
LMSLearning Management SystemA software application used to organize and distribute e-learning materials, assignments, and assessments; track and calculate grades; and facilitate communication among students and teachers.
Machine LearningThe capacity of a computer to process and evaluate data beyond programmed algorithms, through contextualized inference.
RPARobotic Process AutomationRobotic process automation (RPA) is the practice of automating routine business practices with software agents (bots) that perform tasks automatically. An example is parsing a resume and populating system fields. 

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